Privacy Policy

1. Introduction

Grand Élysée Hotel ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you use our website and services.

2. Information We Collect

We collect various types of information to provide and improve our services. This includes personal information such as your name, email address, phone number, and payment details, as well as non-personal information like IP addresses, browser types, and operating systems. We may also collect information about your preferences and usage patterns through cookies and similar technologies.

3. How We Use Your Information

Your personal information is used to manage your bookings, process payments, and communicate with you regarding your stay and our services. We may also use your data to send you promotional offers, newsletters, and other marketing materials that may interest you. Additionally, we use your information to enhance the user experience on our website, improve our services, and ensure the security of our systems.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential. We may also disclose your information if required by law or to protect our legal rights.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers, encryption, and other technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also request that we restrict or stop processing your data or object to the processing of your data for specific purposes. To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of our website may not function properly if you disable cookies.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit, as they may differ from ours.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page, and we will notify you of significant changes through email or a notice on our website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. We will make every effort to address your concerns and provide you with additional information as needed.